Frequently Asked Questions
Everything you need to know about shopping with SAADAA
What is the typical delivery timeline for an order?
Most orders are processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unused items in their original packaging. Please visit our Returns Portal to initiate a request.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across the country. A small convenience fee may apply to COD orders.
How can I track my shipment?
Once your order is dispatched, we will send a tracking link to your registered email address and phone number via SMS.
Are the products at SAADAA authentic and quality-checked?
Absolutely. Every product undergoes a rigorous multi-stage quality check to ensure it meets our high standards before it is shipped to you.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 2 hours of placement. Once the order has been processed for shipping, we are unable to make changes.